Apply to Become a Volunteer

Great! You want to apply to become a volunteer.

Before making an application, please read our policy on the Recruitment of Ex offenders and details on conflict of interest.

Conflict of Interest

Occasionally, volunteers may have interests which conflict with the advice service such as a private landlord, current or recent work as a debt collector or a large employer. These do not necessarily prevent you from becoming a volunteer.  Please let us know if you think a conflict may apply during the application process.

Frequently Asked Questions

We recommend you read through our frequently asked questions document, it covers many of the questions we are regularly asked by potential volunteers. Please feel free to email our team at if you have a specific query not covered by this document

How to Apply

Download a copy of our application form and diversity monitoring information form at the bottom of this page. Please complete all sections of the application form and diversity monitoring information, and return via email:

If you have any technical difficulties please contact our volunteer team on 01482 324655 or email

Once your application is received, our team will be in touch in a few days to acknowledge receipt. We aim to contact you within two weeks to let you know if your application has been shortlisted. If you feel you have been waiting for longer than this please contact us at

If your application is shortlisted we will invite you for an interview. Interviews are currently via video conferencing.