Generalist Adviser – Traineeship Welcome

  • Location: Hull
  • Closing Date: Monday 20th December at 12 noon
  • Date posted: 02/12/2021
  • Salary: £25,748 per annum  (Traineeship £22,415)
  • Employment Type: Temporary position until 30 June 2022. This may be extended subject to funding.
  • Hours per week: 37 hours
  • Interview date: Thursday 23rd December via videocall

Citizens Advice Hull & East Riding (CAH&ER) is a busy, progressive and dynamic service serving a city and a large rural county. CAH&ER work together to make a positive difference in the lives of our clients.

During the current Coronavirus restrictions we are operating a limited face to face service. The post holder will be required to provide advice face to face with appropriate protective measures and also from home via telephone, email, webchat and video.  We will provide the support and equipment to enable this.

Based within Citizens Advice, Hull & East Riding’s Generalist Advice Service the post holder will deliver generalist advice services in the Wilson Centre Hull.  

Unless applying for a traineeship, the post holder should have knowledge of the current law and policy in relation to welfare rights and money advice and at least 1-year experience of providing legal advice on a wide range of issues to members of the public. Ideally, you will hold the Generalist Certificate in Advice Work (or equivalent).

You will have the ability to work both independently with minimum supervision, and as part of a team and to be confident using a wide range of IT systems. 

Traineeship £22,415

If you are interested in this opportunity but do not have the relevant experience please apply demonstrating which transferable skills you have and how you can develop into the role. 

We will be looking for the ability to meet the person specification and deliver the job to the required standards within 6 months. Full training will be offered.

We are interested in driven, passionate individuals who have a desire to help clients and are able to deliver advice in a target driven environment.

If you would like to apply for this post please read the Job Description and Personal Specification below, and use these to help you complete the application form on this page.

Please ensure you read the details about Our Service and Application Guidance carefully, and return your completed application from to

Please note CVs will not be accepted.

We regret that we are unable to consider applications received after the closing date and time. If you have any questions of technical problems please email our recruitment team at however please note that it is only monitored during office hours.