Welfare Adviser- Funded until 30/06/2022

  • Location: Hull
  • Closing Date: Monday 26 July 2021 at 12:00 noon
  • Date Posted: 07/07/2021
  • Salary: £25,748 pa        
  • Employment Type: Funded until 30 June 2022 in the first instance but may be extended subject to funding.
  • Hours per week: 37 hours per week
  • Interview Date: To be confirmed

Citizens Advice Hull and East Riding (CAH&ER) is recruiting for our exciting Social Prescribing service in Hull, which we provide in partnership with Forum.   Funded by Hull Clinical Commissioning Group and Hull City Council, the service provides residents with a holistic welfare advice and wellbeing service, working with a wide range of referring partners and community based organisations.   You will join a team of operational staff to ensure the smooth delivery of the service.

Based in Hull at the Wilson Centre, but working from a range of community venues such as GP Practices.

The role: The post holder will deliver generalist advice services within GP practices and community locations in the City, via telephone and video link. The service provides advice relating to all aspects of Social Welfare Law at a generalist level to a diverse client base.

Working alongside a team of Wellbeing Co-ordinators you will ensure that the Connect Well service provides holistic support to clients.   

The post holder should have knowledge of the current law and policy in relation to welfare rights and money advice and at least 1 year’s experience of providing legal advice on a wide range of issues to members of the public.

Ideally, you will hold the Generalist Certificate in Advice Work (or equivalent).

You will have the ability to work both independently with minimum supervision, and as part of a team, and to be confident using a wide range of IT systems. 

About us: Citizens Advice Hull and East Riding (CAH&ER) is an innovative and successful service which puts clients first and focuses on delivering high quality advice services via face to face, telephone and digital channels to over 20,000 people a year.  We help people overcome their problems.  Our advice is confidential, free and independent and covers a wide range to subjects including benefits, debt and money management, housing, employment, family and legal matters. We use the evidence of our clients’ experiences to campaign for change.

If you would like to apply for this post please read the Job Description and Personal Specification below, and use these to help you complete the application form on this page. Please ensure you read the details about Our Service and Application Guidance carefully, and return your completed application from to recruitment@hull-eastridingcab.org.uk