The benefits system can be complex to deal with, and changes to benefits in recent years have left many people not understanding what they are entitled to. This means a lot of people lose out or miss out on money they are legally entitled to.
We can help people with:
- Making benefit claims
- Checking benefit entitlements
- Challenging or appealing decisions
- Dealing with sanctions
- Overpayments
Please remember most benefit decisions have a strict appeal deadline after which you may not be able to challenge a decision.
You will need to bring any relevant DWP or HMRC paperwork with you to an appointment.
Online benefits advice can be found here: https://www.citizensadvice.org.uk/benefits/