The Chairperson and Senior Management Team

Jim Doyle


Self-Employed Provider of Non-Executive Solutions across a wide range of sectors since 2009. Before then a Financial Director of a globally branded food business for ten years and a UK hotel group for five years. I have worked at the C-Suite level since 1988 in over 20 sectors. A Fellow of CIMA and HOSPA on several NED panels, including Interpath Advisory, KPMG, RSM, BTG, Barclays & Muckles LLP.

Chair of the Independent Audit Committees of Humberside Police (member since 2017) and Humberside Fire Authority (member since 2014). I was a Non-Executive Director in the NHS between 2006 & 2008.

Chairman of a global radiotherapy training software business based in Hull (2008-2018).

Vice Chairman of Dove House Hospice (Board member since 2013).

Chair of Hull & East Riding Citizens Advice Bureau (Board member since 2015).

Tracy Wharvell
Chief Executive Officer

Since joining Citizens Advice in 1997, I have strived to ensure the services across Hull and the East Riding are thriving, helping individuals, families and our communities to resolve their problems. The evidence we collect will ensure people’s voice is heard and contribute towards making a fair society for all, free from the effects of poverty and injustice.

I am proud of the staff and volunteers of our service; they are highly skilled and make a real difference in people’s lives. 

I have worked and volunteered in the third sector for over 30 years, with experience working at a national, regional and local level, working in partnership and influencing policy decision-makers.

Position Vacant
Head of Partnerships

Strategic Lead for Public, Private and Third Sector Partnerships

Strategic Lead for Research and Campaigns

Head of Universal Credit Help To Claim

Head of Energy Advice Projects

Head of Building Better Opportunities Projects

Stacey Ullyott

Head of General Advice Services

Head of the Generalist Advice Services Function

Head of Trussel Trust Food Bank financial inclusion and advice activity

Head of Withernsea Big Local Advice Service  

Head of Hospital outreach project

Head of the Central Administrative Team

Strategic lead for volunteering with CAHER

John Connelly

Head of Specialist Services

Head of MaPs Pensionwise

Head of MaPs Debt Service

Head of the Armed Forces Money Advice Projects (Hull and East Riding)

Head of East Riding Specialist Services

Strategic Lead for Communications and Engagement

Lead for the Specialist Quality Mark Accreditation