Business Operations & Support Assistant 

  • Hours: Permanent contract – 1 post x 37 hours (5 days) 
  • Based: Hull, with travel to East Riding offices in Beverley, Bridlington & Goole 
  • Salary: £24,632 pro rata, per annum 
  • Closing date: Sunday 27th September 2026 at 5:00pm 
  • Interviews: To be held Friday 2nd October 2026 

Citizens Advice Hull and East Riding (CAHER) are recruiting for a Business Operations & Support Assistant to work within our large, friendly team. Based in our Hull Office you will enable our advice teams to deliver advice and support to residents as well as working with a wide range of referring partners and community-based organisations.  

You will join a team committed to providing an excellent service for our clients and support to our team of Advisers.  

The successful applicant will be the first contact with clients, managing our reception and being responsible for promoting and explaining the benefits of the service to all contacts.   

With your colleagues you will ensure that client related information and documentation is prepared, maintained and communicated to relevant parties.  

About us: Citizens Advice Hull and East Riding (CAHER) is an innovative and successful service which puts clients first and focuses on delivering high quality advice services via face to face, telephone and digital channels to over 20,000 people a year.  We help people overcome their problems.  Our advice is confidential, free and independent and covers a wide range to subjects including benefits, debt and money management, housing, employment, family and legal matters. We use the evidence of our clients’ experiences to campaign for change.  

For an application form, job description and more information, please see the links below.