A Guide to your rights – Legacy Independent Funeral Directors
A Guide to your rights from Citizens Advice following the police investigation into Legacy Independent Funeral Directors Ltd
To help people source help and advice regarding their rights following the police investigation into Legacy Independent Funeral Directors, the national team at Citizens Advice has produced a guide covering:
- Checking if your funeral plan is in place and valid
- Check your rights if you paid by card
- Finding free or affordable legal help for claims against the company
- Complaining about a funeral
Other links to the Financial Conduct Authority are provided for those looking to buy a new funeral plan.
You can read the guide here: https://www.hullandeastridingcab.org.uk/wp-content/uploads/2024/04/Legacy-Independent-Funeral-Directors-Guidance-2-April.pdf
Humberside Police
If you believe that you have been affected by the issues uncovered at Legacy Independent Funeral Directors please contact Humberside Police on 0800 051 4674.
Victim Support
If you have been affected by the investigation into Legacy Independent Funeral Director you can contact Victim Support on 0808 281 1136. This is a national charity dedicated dedicated to supporting victims of crime and traumatic incidents in England and Wales. Their website can be found here: https://www.victimsupport.org.uk