Help with debt
For confidential, impartial, and caring help and advice, call to request a debt appointment on 01482 226859 or complete this form and see how we can help you today.
At Citizens Advice Hull & East Riding, we know that that debt problems, however big or small, create huge impacts on people’s lives – and we can work with you to solve them.
Many people experience debt or money problems, and it might be a single debt that someone can’t pay or multiple debts running into thousands of pounds.
How we can help

- Many people who come to Citizens Advice leave our service better off. We can help you to resolve your debt situation and we will also explore your finances to see if you could be entitled to benefits or access social tariffs to make life more affordable for you.
- Citizens Advice is a great place to come for debt advice. Our advice and casework services are free. We can provide help negotiating with creditors, or help you get your debts written off or challenge liability if appropriate. We will even tell you if ignoring bailiffs or your creditors it is safe for you to do. We don’t earn commission on any debt solutions so our advice is impartial and independent and at the end of the day, you choose what is best for you after receiving our advice. We don’t pressurise you into unaffordable debt management plans or IVAs (Individual Voluntary Arrangements).
- Falling behind on rent, council tax, energy or water bills? Can’t keep up with credit card repayments? Is your bank grabbing too much of your money as soon as you are paid? Come to Citizens Advice for free impartial debt advice to have help with debt solutions and income maximisation.
- Expecting bailiffs or enforcement agents? Afraid to answer your phone or the door? Worried debt collectors will force their way in and take your belongings? Come to Citizens Advice.
- Has your landlord told you they are going to evict you because of rent arrears? Citizens Advice may be able to help you save your tenancy if you act now. Pick up the phone and ring Citizens Advice for help dealing with your situation.