Citizens Advice Making a Difference.

At Citizens Advice Hull and East Riding, we see unprecedented demand for advice services across our projects during the cost of living crisis.

The Cost of Living Crisis has driven much of this demand. Our trained staff and volunteers want to help and support as many people as possible.

But we ask that public members be patient while waiting to access our services. We have lots of self-help available that can be accessed via our website for all your advice needs. We also have telephone helplines for the public to call free of charge, as listed below.

We predict that the high demand for advice and support will continue for the first quarter of this year, so please keep checking our website for updates on our service. This unprecedented demand means that we need to prioritise our service provision. If you self-refer and your enquiry is not urgent, you may be directed to our self-help resources in the first instance. Our Cost of Living dashboard is at the following link:

For help making a Universal Credit claim, please call our Help to Claim helpline 0800 144 8 444 or go to

For general advice call 0800 144 88 48

For an Urgent Debt Appointment call 01482 226 859