September Advice Column – can I get my tickets refunded if my event is cancelled?
I’m starting to book tickets for Christmas events, but I’ve seen lots of stories in the news about people being
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advice
Energy price cap October 2025 – what does it mean for me?
Gas and electricity market regulator OFGEM has announced that from October 2025 the energy price cap will rise by 2%.
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Warm Home Discount 2025/26 – are you eligible?
Check you are named on your electricity bill by Sunday, August 24th Although it’s still August, our Energy Team are
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Understanding your payslip – August Advice Column
I’ve just returned to work after a long time out of the workforce and I’m slightly embarrassed to say I
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How can I spot a parcel delivery scam?
I got a text asking me to click on a link to reschedule a parcel delivery I’d missed. I was
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Help! I’m renting on my own for the first time
I’m moving and will be renting somewhere on my own for the first time. It feels like there’s so much
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Worried about rising bills? Help might be available
I’m worried about my debt and rising bills, and I want to know what support is available. Do you have
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Debt Awareness Week 2025: How to tackle your energy debt
At the end of December 2024, there were 1,071,228 electricity accounts in debt, with no plan in place to repay
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Debt Awareness Week 2025: David’s Story
Debt Awareness Week is StepChange’s flagship annual consumer campaign, this year exploring the judgement and stigma that can sometimes come with debt,
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Tips from our teams for Debt Awareness Week 2025
Debt Awareness Week is StepChange’s flagship annual consumer campaign, this year exploring the judgement and stigma that can sometimes come
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