Help to Claim Universal Credit Adviser
- Date Posted: 06 August 2025
- Hours: 37 hours
- Based: Hull
- Term: Fixed term until 31st December 2025
- Salary scale: £28,610 pa pro rata
- Trainee salary: £27,111 pa pro rata, rising to £28,610 pa pro rata on successful completion of traineeship.
- Closing date: 5pm – Monday 25th August 2025
Citizens Advice Hull & East Riding (CAHER) is a busy, progressive and dynamic service serving a city and a large rural county. CAHER work together to make a positive difference in the lives of our clients.
Do you want to make a difference to peoples lives?
Do you want to gain valuable work experience and skills development in a paid role?
Do You want to gain valuable experience in the Community and Voluntary Sector giving advice to the public?
At Citizens Advice Hull and East Riding we have a short term opportunity available , will give you full training to enable you to work with clients via phone and webchat.
What you will bring
You will take the initiative, solve problems, and be a great team player. You will move people forward with the issues they face by empowering people to find solutions for the problems they are facing. You having a commitment to learn, to working hard and a willingness to make a difference to peoples lives are more important for this project than previous experience.
About the role
Our DWP-funded Help to Claim service supports people making a new Universal Credit claim. You will provide accurate information, assist with benefit calculations, and ensure a smooth, high-quality journey right through to their first correct payment.
For more details and to download an application form, please see the links below. CVs will not accepted.